One of the significant lessons I have learned as a tech writer is that feedback—even the seemingly unhelpful kind—can be incredibly valuable when viewed at scale.
What I learned after running tech writing basics workshops for several times. If my audience could remember just one thing after the workshop, what should it be to benefit them the most in their tech writing journey?
Technical writing as a startup inside a startup: how to drive internal developer success. Presented at the leading API documentation conference to share my experience as the first tech writer in a startup.